Your satisfaction is our priority. We accept returns and exchanges in case the jewellery is not 100% right for you.
With each order you will receive a Returns Form which covers all the necessary information.
Returns for Refunds:
Contact us and ship your item back to us within 14 days of receipt of your order
We recommend a tracked/recorded service
Items must be unworn, in their original condition and packaging
Within 5 working days of our receipt, your refund will be issued to your original payment method used at purchase.
There will be no deduction for standard shipping, however the additional payment for non-standard delivery is non refundable
International Customers, please follow the additional guidelines we will provide.
Exchanges:
Contact us and ship your item back to us within 14 days of receipt of your order
We recommend a tracked/recorded service
International Customers, please follow the additional guidelines we will provide.
Items must be unworn, in their original condition and packaging
Let us know which jewellery in replacement you would like.
We will work out any difference in price.
There will be no charge for exchange, but we will have to charge for shipping
Exceptions for Christmas Gifts:
Any gift ordered from us between November 1st to December 24th has an extended eligibility for return up to January 31st